What people have to say about their experience with VSG Advantage Training
Paul Turner
Former Senior Director Event Operations
AT&T Stadium, Dallas Cowboys
Kameron Durham
VP of Guest Experience
SoFi Stadium
“Richard is an amazing facilitator who was able to get our team to see each other in a different light. I can’t say enough good things about his skills and the value his training brings to an organization.”
“We had the pleasure of having Richard Andersen conduct development training for our full-time employees and were blown away by his programming and technique. The training enhanced our overall organizational awareness and productivity.”
“A thoughtful and witty speaker, Richard’s presentation moved our organization forward in a meaningful way.”
“He facilitated in such an honest, thought-provoking style that he kept the attention and engagement of our entire group.”
“After participating in several of these programs over my 35-year career, this program by far exceeds all others! The materials and approach were unique and valuable. VSG’s highly dedicated team and unique training approach, coupled with their industry knowledge, created a fun and lasting impact on our team. Truly, over delivered on what they promised, taking our high-performance team to another level.”
“His passion and generosity of spirit are contagious and make his sessions a great experience for all.”
“Captivating speaking skills and personality”
“The process of identifying what makes a company great, why we show up every day, and how we want to treat each other is existentially necessary but hard work! Navigating this process with Richard was incredibly enriching and fulfilling. Richard spent months learning about our business and team and then built a program that, as he promised, guided us to our desired outcome.”
““A great learning session for ALL involved and quite frankly a game-changer for me!”
“Richard and the VSG Advantage Training team designed and delivered a customized facilitation providing us a unique and truly impacting guest service perspective. The whole experience has really pushed us forward and the feedback from our event staff and service team leadership has been highly positive as well.”
“Richard brought the hammer with the VSG advantage training, it brought together a diverse group of our supervisors and game day staff in a way that has not been matched. His energy and passion for developing people turned the page for our group and maximized our focus on culture and creating Sooner Magic!”
“The training was very helpful to our leadership team; we regularly reference what Richard helped us develop as a tool for navigating team dynamics and group culture.”
“Whenever I think about bringing in a group to help with customer service training I always want them to be people who understand what it’s like to be on the ground in our business. Richard, Russ and their extended teams are made up of professionals who have been in my shoes and know what I can realistically accomplish. This sets them apart.”